Remote Assist
Remote Assist 1.4: Annotations
Beyond basic video, Remote Assist includes high-definition capture and AR drawing tools to bridge the gap between the expert and the field. AR Annotation Tools To use these, open the other participant's video in full-screen and click the Arrow Icon ...
Remote Assist 1.3: Meeting Dashboard
Inside a remote support call, the Meeting Dashboard provides the interface for real-time interaction. These tools are essential for managing your hardware and collaborating with other attendees. Collaboration In-Call Chat: Use the Chat button to send ...
Remote Assist 1.2: Join a Meeting
There are two primary methods to join a frontline.io remote support call. Both methods require the frontline app to be installed on your PC or smartphone. Method 1: Using a Direct Link (Automatic) Paste the URL: Copy the meeting link provided into ...
Remote Assist 1.1: Dashboard
The dashboard is the central hub for managing all remote support sessions. The interface is reflected across all devices to ensure consistent workflow. <br> From the Remote Assist Dashboard, you can: Start & Join ...
Remote Assist 1.0: Overview
Remote Assist is a real-time collaboration platform designed for technical support and training. It uses instant video and AR (Augmented Reality) annotations to allow remote experts to guide field users with high precision. Key Capabilities Real-Time ...