Getting Started
Remote Support: User Activity Indicator
User Presence Status Effortlessly discern the activity status of members through our native application. User Presence Status: Keep an eye out for a small green circle adjacent to the user's avatar. This circle serves as an immediate indicator that ...
Web-based Remote Support Room
Introduction The Web-based remote support room enables creating and running a remote support call without using the application. Initiation Login into the web workspace www.frontline.io 1. Click: “Remote support” 2. Select: “Continue in this browser” ...
Remote Support Capabilities
Introduction frontline.io includes an AR-based Remote Support application, running on a wide range of devices. A participant in each call can hold one of the following roles, field user or supporter. User in the field Usually the side on the call ...
Remote Support - Meeting Dashboard Explained
Introduction Welcome to the Meeting Dashboard! If you've been using the Remote Support Dashboard, you've already taken the first step in collaborating remotely. Now, we'll guide you through the Meeting Dashboard's main features, such as joining ...
Remote Support - Dashboard Explained
Introduction Remote Support is a feature available in frontline.io that allows users to receive interactive assistance for maintenance and support tasks. In addition to text-based guidance for procedures, Remote Support in frontline.io also allows ...