Remote Support: User Activity Indicator
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Remote Support - Dashboard Explained
Introduction Remote Support is a feature available in frontline.io that allows users to receive interactive assistance for maintenance and support tasks. In addition to text-based guidance for procedures, Remote Support in frontline.io also allows ...
Remote Support Capabilities
Introduction frontline.io includes an AR-based Remote Support application, running on a wide range of devices. A participant in each call can hold one of the following roles, field user or supporter. User in the field Usually the side on the call ...
Web-based Remote Support Room
Introduction The Web-based remote support room enables creating and running a remote support call without using the application. Initiation Login into the web workspace www.frontline.io 1. Click: “Remote support” 2. Select: “Continue in this browser” ...
Remote Support - Meeting Dashboard Explained
Introduction Welcome to the Meeting Dashboard! If you've been using the Remote Support Dashboard, you've already taken the first step in collaborating remotely. Now, we'll guide you through the Meeting Dashboard's main features, such as joining ...
Remote Support: High-Resolution Image Capturing
Frontline.io now includes an option for capturing high-resolution images during remote support calls. The "request HD" button on the toolbar allows users to freeze the video stream and capture a detailed image. This enhancement enables faster and ...