This article will guide you on how to join a remote support session in frontline.io as a guest.
Note: If you haven’t done it before downloading the application for your device, see the following link Download frontline.io Apps
Run the application.
On the main screen choose “continue as a guest”
Fill in your name and continue.
Choose remote support. You can join a session in two ways:
Provide the agent with the device ID and the agent will contact you
Select join the meeting, get from the agent the meeting ID, insert the meeting ID