Main Features
Environment Scanning for Annotations and Digital Twin Placement
We’re excited to introduce our latest enhancement to Remote Support—a powerful, camera-based scanning feature that makes annotating your surroundings easier and more precise, while also enabling accurate placement of digital twins in real-world ...
Remote Support: High-Resolution Image Capturing
Frontline.io now includes an option for capturing high-resolution images during remote support calls. The "request HD" button on the toolbar allows users to freeze the video stream and capture a detailed image. This enhancement enables faster and ...
Remote Support: Sharing Made Simple
Introduction We are excited to announce a new feature in the 23.2 app version that will revolutionize the way you collaborate. With this update, we have introduced the ability to share digital twins, procedures, and media elements directly within the ...
Remote Support and Extended Reality (XR) - Mobile to Mobile
Combining Remote Support with XR presents immense possibilities, offering a powerful tool for various applications. One example is leveraging Augmented Reality (AR) to showcase the Digital Twin within your office environment while explaining machine ...
How to join a remote support session as a guest
This article will guide you on how to join a remote support session in frontline.io as a guest Note: If you haven’t done it before downloading the application for your device, see the following link Download frontline.io Apps Run the application. On ...
Closed Captions: Enhancing Communication in Remote Support Meetings
Introduction We are excited to unveil a brand new feature in the frontline.io app that will revolutionize your remote support meetings. Say hello to Close Captions! With Closed Captions, you can now enjoy real-time captions during your conversations ...
Remote Support - Annotations
Annotations Annotations in a remote support call refer to a set of tools that allow you to draw, add arrows, highlight specific areas, and place beacons of different colors on the remote screen to convey information to the other person. These tools ...
Scheduling a Remote Support Call
Introduction Scheduling a remote support call can help you connect with others, whether for work or personal purposes. This guide will show you how to do it with ease. How to Schedule a Remote Support Call 1. Open the Application: Start by launching ...
Join a Remote Support Call
Introduction The frontline app simplifies remote support and collaboration by providing an easy-to-use platform for connecting with colleagues, clients, or technical experts. To participate in a remote support call, you can either use a direct link ...