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Remote Support: Architecture and Data Security
Remote Support: Architecture and Data Security

Securing Real-time Support Experiences

Updated over a week ago

Our immersive experiences are matched with unwavering data security. This article zooms in on our security measures, spotlighting the remote support feature that employs a WebSocket server for real-time video and audio communication.

In a world of interconnected XR experiences, data security is paramount. Our remote support feature revolutionizes assistance, enabling real-time interactions across XR environments. The WebSocket server seamlessly handles video and audio data exchange, empowering users and support teams.

Refer to the attached document for a detailed breakdown of the security measures within the remote support feature. Should you have any queries, our support team is here to assist.

last update: 16/08/23

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