User Management - User Roles

User roles are tailored to meet the specific needs of each user.

Each role is equipped with a comprehensive set of tools to perform its functions effectively.

The available roles include:

In addition, frontline.io offers the ability to share public links with unregistered users, referred to as guests.

To learn more about unregistered users, please refer to the article: Guest Users

For a detailed breakdown of the capabilities associated with each role, refer to the Capability per Role below.

Training and Support

	Original Naming	Operator	Operator MR	Field Service Engineer	Service Support Expert	Service Support Manager	Instructor	Guest
	Run Interactive Flow (2D/3D)	Not able to run mirrored Items
	Running Digital Twin	Using link only
Join Meeting	Join a Remote Support Call (device ID) (HL)
Join Meeting	Join a Remote Support Call - Join a meeting (device ID) (PC)
Start Meeting	Initiate a Remote Support call (by Device or User ID) (start meeting HL)
Start Meeting	Initiate a Remote Support call (by Device or User ID) (start meeting PC)
Call Device	Call device directly (HL)
Call Device	Call device directly (PC)
Schedule Meeting	Schedule A Remote Support Call (HL)
Schedule Meeting	Schedule A Remote Support Call (PC)
	Join an Immersive Room
	Create a Immersive Room				in combination w Creator role	in combination w Creator role	in combination w Creator role
	Bookmarks - Creation	Using link only
	Bookmarks - Make Public						in combination w Creator role
	Project Analytics
	Project - Collaborators

Content Creation
Original Naming	Content Creator	Advanced Content Creator
Digital Twin Editor - Web link
Digital Twin Editor - App	available for Adv Content Creator only in next release
Content Editing
Animation Builder
Bookmarks - Creation and Sharing
Fast Track (Pro)
Create an Immersive Room	In combination w Field Expert role and higher	In combination w Field Expert role and higher
3D Studio
Project user management (collaborators)	Only existing users	Only existing users
Pay Per Session (publish)

Administration
Original Naming	Usage Analyst	System Admin	Owner
Analytics View (Project level)
Project user management (Collaborators)
Workspace (user) management
Pay Per Session - Creation
Pay Per Session - Approval
Workspace Design (Web/ 2D Player and QR's)
Project Management		feature: access to project owner settings (delete, change owner, private or public)	feature: access to project owner settings (delete, change owner, private or public)
Power Bi

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