Key Features

Import Guides Seamlessly

Users can upload their existing Guides files, which are automatically converted into frontline.io’s format. The process requires no manual intervention, ensuring a smooth handover of content from one platform to the other.

Retain Original Settings

All animations and interactions are carried over exactly as they were in Guides. This ensures that imported content behaves as expected, avoiding the need to reconfigure timing, placement, or interactivity.

Play Animations in the Builder

Animations can be opened directly in frontline.io’s animation builder, where users can preview playback, inspect tool positions, and confirm that the migrated content matches the original.

Please note that editing animations imported from guides is not enabled by default. Please contact the support team if this feature would be of interest.

Organize Migrated Tools

Tools created as part of the migration process are automatically sorted into a dedicated Migrated Tools category. This makes it simple to locate, review, and integrate imported assets without disrupting existing projects.

Enhance AR Workflows

Migrated content is optimized for AR use:

• Temporary default objects appear during initial setup in AR manual placement mode, ensuring workflows remain smooth even if no mesh is available.

• Additional guidance is provided for AR-only procedures, flagging to the user when imported guides are not suitable for non AR environments.
  

What You Can Import

When using this feature, the following content from your Microsoft Dynamics Guide will be imported:

• Step titles and descriptions

• Associated media: images and videos

• The general structure and flow order of your Guide
  

Supported File Format

You can import your content by uploading a .guides file, which can be exported directly from the Power Apps Guides interface in Microsoft Dynamics.

How to Use the Import Feature

1. In the frontline.io web app, go to the Knowledge Base and click “Create New”, then select “Interactive Flow.”
   
   

   
   
   

2. In the window that opens, you’ll see a new “Import” button added to the interface.

3. Click the Import button to drag and drop your .guides file, or browse your computer to upload it manually.
   
   

   
   
   

4. Upload your .guides file.

5. The system will automatically begin importing the content.

6. Once the import is complete, the new flow will appear in your Knowledge Base, ready to use and edit.
   
   

   
   
   

Familiar Tools, New Power

We’ve brought over 90% of the tools previously available in Microsoft Dynamics Guides into frontline.io — and we’re actively working to expand this toolbox. Our goal is to ensure that animations, interactions, and training elements can be recreated using tools you’re already familiar with from Guides, now with even more flexibility.

Known Limitations

• Multi-task branching: If your Guide includes multiple tasks with multi-choice questions directing to internal steps of another task, some logic may not be fully preserved during import.

Recommended: After import, review the flow and consider adjusting the connections to ensure you're making full use of the available node options.