Channel Portal: Manage Sub-Workspaces

Manage Sub Workspaces

Relevant for: Admin/Owner of a Channel Workspace

The Sub-Workspace Management page and menu item are visible only when the feature is enabled by frontline.io.

Overview

The Manage Sub Workspaces page gives you a flexible, powerful view of all your sub-workspaces. From this page, you can easily find, sort, filter, and manage your sub-workspaces as needed.

You’ll find a Sub-workspace Management tab displaying a detailed table of all sub-workspaces associated with your workspace.

Sub-Workspace List Table

Each row in the table represents a sub-workspace, showing key information across multiple columns:

1. Workspace Name
1. The display name of the sub-workspace.
2. Creation Date Shown in the format: MMM DD, YYYY.
3. Expiration Date: Format: MMM DD, YYYY.
1. If the expiration date has passed, an indicator highlights this status.
4. Members
1. Displays the number of current members and the allowed limit (current / allowed).
2. Includes members from all nested sub-workspaces.
3. If the current number is equal to or exceeds the limit, the count is highlighted in red.
4. To change the allowed member count:
1. Click the allowed number.
2. The field switches to edit mode.
3. The current number is preselected, so you can type a new value immediately.
4. Once updated, the remaining slots indicator refreshes automatically.
5. Mirrored Projects
1. The number of projects mirrored into this sub-workspace.
6. More Options
   

    

1. Indicator if the workspace is blocked.  
   

        

1. Settings button to open the sub-workspace settings page.   
   

          

1. Workspace expiration date is due

Clicking anywhere on the row will also open the sub-workspace settings page for quick access.

The Manage Sub Workspaces page Key Features

1. Context-Specific Analytics Display
   

            A Generate Report button is available at the end of the header row to export current data.

Session analytics are visible only within the workspace and project where the session was actually viewed. This approach keeps analytics context-specific and relevant to each part of the workspace hierarchy. In the Analytics tab, data is displayed only in the workspace and project where the session took place.

If a session is viewed in a sub-workspace, its analytics are recorded exclusively in that sub-workspace.

Example:

1. Parent Workspace: Displays analytics aggregated from its own sessions and all sub-workspaces. 
   
2. Sub-Workspace: Shows analytics from itself and any nested (child) workspaces.
   
3. Grandchild Sub-Workspace: Displays only its own session analytics.
   

1. Sorting
1. You can sort the table by any column.
2. Default sort: Workspace Name (A–Z).
3. Clicking a column header sorts by that column.
4. Clicking the same header again toggles ascending/descending.
5. An arrow icon indicates the active sort column and order.
6. The table refreshes automatically when sorting is changed.
2. Search and Filter
1. A search field above the table filters results live as you type.
2. The filter matches any part of the workspace name.
3. Sorting remains active while filtering, so results stay in the chosen order.
3. Fast Editing
1. Changing the allowed members count updates instantly without reloading the entire page.
   

Best Practices

• Use the search field to quickly locate a sub-workspace by name.
• Watch for red member counts to avoid exceeding allowed users.
• Use the Generate Report button for audits or reviews.
• Always check for blocked workspace indicators to troubleshoot access issues.
  

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