How to join a remote support session as a guest

This article will guide you on how to join a remote support session in frontline.io as guest.

Note: If you haven’t done it before download the application for your device, use the following link https://frontline.io/devices/

1. Run the application.
2. On the main screen choose “continue as a guest”
3. Fill you name and continue.
4. Choose remote support. You can join session in two ways:
   • Provide the agent the device ID and the agent will contact you
   • Select join meeting, get from the agent the meeting ID, insert meeting ID