This article will guide you on how to join a remote support session in frontline.io as guest.
Note: If you haven’t done it before download the application for your device, use the following link https://frontline.io/devices/
- Run the application.
- On the main screen choose “continue as a guest”
- Fill you name and continue.
- Choose remote support. You can join session in two ways:
- Provide the agent the device ID and the agent will contact you
- Select join meeting, get from the agent the meeting ID, insert meeting ID